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Original topic:

Introducing Samsung Care+ in Malaysia!

(Topic created on: 04-20-2021 04:21 PM)
CommunityManager_MY
Community Manager
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Samsung Care+

Plan for the unplanned with extended coverage

 

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Life happens but Samsung Care+ has you covered

Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy device. You’ll stay worry-free beyond the standard warranty, with complete protection for all accidental breakage and breakdown for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.

 

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Service Plans and Fees

*Replacement device will be provided in the case where the breakage cannot be repaired.
*All prices indicated inclusive of SST. Samsung Care+ prices are subject to change without notice. For more information, contact Samsung Care+ Hotline 03 9078 4999.
 

How and where to buy

Protecting your device is easy. You can buy Samsung Care+ with your new Samsung device purchase. Just choose one of the store options below.

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Samsung Experience Stores

 

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How to claim your benefits with Samsung Care+

A Samsung prefessional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung service centre.

 

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*Samsung Care+ prices are subject to change without notice.

 

Contact us here.

Tel. 03 9078 4999
Mon. - Sun. 9:00 - 18:00

Make a service request or check your service plan benefits. For more information, go to samsung.com/support


 

It’s easy to find your IMEI number

To submit a service request, you’ll need your 15-digit IMEI number ready. Here’s how to find it.

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Method 1

Dial *#06# from your phone.
Your IMEI number will appear on your screen.

 
 
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Method 2

On your phone, go to Settings and then tap About phone.
Look for your IMEI number on the screen.

 
16 Comments
MangoTango
Expert Level 3
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Samsung Care+
Great!👍🏼
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Shahrizall
Beginner Level 2
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Samsung Care+
care or Healthcare....?
0 Likes
KakakTua
Active Level 1
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Samsung Care+
Does it cover water damage too?
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CommunityManager_MY
Community Manager
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Samsung Care+
Hi KakakTua,

Thank you for your enquiry. One of the feature of the protection plan is liquid damage, which is subjected to further T&C.

Please do visit our official website to learn more.

Thank you.
sreendran
Beginner Level 3
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Samsung Care+
I
0 Likes
MuhamadAfiq98
Active Level 1
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Samsung Care+
How about the Galaxy Note10?
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CommunityManager_MY
Community Manager
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Samsung Care+

Hi HuhamadAfiq98, 

 

The protection plan is eligible for new devices (within the purchased period of 14 days) from the date of purchase. If you device Galaxy Note10 is not newly purchased device, we regret to inform that you will not be eligible to subscribe to Samsung Care+. 

 

Kindly visit out official Samsung Care+ website for further terms and conditions. 

 

Thank you. 

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wxyziq
Active Level 1
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Samsung Care+
Samsung Care+ is new in Malaysia, but I bought Note 20 Ultra last year. Can I buy this plan?
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CommunityManager_MY
Community Manager
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Samsung Care+
Hi wxyziq,

There is a purchase window of 14 days to be eligible to sign up for Samsung Care+ protection plan.

We regret to inform that your Samsung Galaxy Note20 ultra that was purchased last year will not be eligible to subscribe to Samsung Care+.

Kindly visit Samsung Care+ official website to learn more.

Thank you.
0 Likes