Can't locate touchpad while activating samsung dex.

[kriz008]

Hi,  I'm trying to locate my touchpad by pulling down from the  notification while using Samsung dex. But it never appeared for me. My phone is Samsung note 10+.

Wondering if anyone have the same issue? 

[bluezombiehead]

You can refer to this solution here: https://us.community.samsung.com/t5/Galaxy-S20/No-option-to-use-phone-as-dex-TouchPad-after-Android-...

[SamsungNantakkumar]

Hello kriz008. I am Faiz,from Samsung.

We're sorry to learn of your experience in regards to your Samsung Galaxy Note10+. We would like to propose a Smart Tutor service. This is a service where we can connect to your device. We can view and access your screen from our side. The advantage is that we will be able to assist you with further troubleshooting over the call. Please contact our Samsung Care Line 1800-4252997 (Mon-Sun -including Public Holidays - 24 hours) regarding this service. Our experts at Samsung Care Line will advise you more in detail.

Thank you