Original topic:

Samsung Dex with One UI 4.O

(Topic created on: 01-19-2022 06:37 PM)
Cprice
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Samsung DeX
After updating my Note 20 Ultra to Android 12, gaming graphics on Samsung Dex are terrible. I play COD Mobile on Samsung Dex, but after the update the graphic resolution in the game is poor.

Is there a setting I need to change to fix it? Am I missing something? 
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5 Comments
-ACon-
Active Level 5
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Samsung DeX
I use my tab s7 screen as extended display to laptop. It was runnig smooth with previous Android version but after one ui 4 update, I noticed some lag.
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Reynaud
Moderator
Moderator
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Samsung DeX

Hi Cprice, we suggest you to perform wipe cache partition. Below are the steps to perform clear cache partition.
1. Turn off the unit.
2. Press and hold the volume up button and press and hold the on/off button.
3. When the Android logo is displayed, release all keys ("Installing system update" is displayed before displaying the Android system recovery menu options).
4. Press the volume down key repeatedly to highlight "wipe cache partition".
5. Press the Power key to select.
6. Press the Volume Down button to highlight "Yes" and press the Power button to select.
7. When the wiping of the cache partition is completed, "Reboot System Now" is highlighted.
8. Press the Power button to reboot the unit.

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Cprice
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Samsung DeX
Did that already, I always wipe cache partition after a software update and that didn't resolve this issue, my next choice is to backup my phone and then do a factory reset
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Anonymous
Not applicable
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Samsung DeX
Khbvhkmh
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vvvrdy
Beginner Level 2
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Samsung DeX

samsung s9's dex is **bleep**, im still on its older version and i cannot find how to update it

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