Original topic:

When I press a key on my keyboard, it types the letter three times.

(Topic created on: 10-23-2024 07:37 AM)
230 Views
matoarsie
Beginner Level 2
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Samsung DeX

On Galaxy S23 device, when connecting remotely to Samsung DeX on Windows 11 PC, every key press is registered three times on Samsung DeX. have tried restarting the device, and it worked normally for few minutes but then reverted to the issue of registering each key press three times. have also cleared the Samsung keyboard cache, but the problem persists.

3 Comments
Helenna
Moderator
Moderator
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Samsung DeX

Hi matoarsie,

Since you've already tried restarting the device and clearing the keyboard cache, please try the below steps that might help resolve the problem:

Boot your Galaxy S23 into Safe Mode to see if a third-party app might be causing the problem.

To enter Safe Mode, press and hold the power button > long-press the "Power Off" option until you see the "Safe Mode" prompt. If the issue doesn’t occur in Safe Mode, a third-party app may be interfering with the keyboard input.

If you're using a physical keyboard connected to the PC, try switching to another keyboard or use the on-screen keyboard in Windows to see if the problem persists.

If using Bluetooth or wireless keyboard, check for any possible interference or connection issues.

Uninstall and reinstall the Samsung DeX app on your Windows 11 PC. This could resolve any underlying issues with the app itself.

Thank you.

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Wolfshards
Beginner Level 3
Samsung DeX
God, im not alone with this issue. It's happenend the same to me outside dex has well. I hope we can find a fix.
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steveforbes89
Beginner Level 2
Samsung DeX

I have the same issue, wired or wireless, Bluetooth or Wi-Fi connected keyboard. Multiple inputs. It has made DEX unusable. 

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