Error setting up samsung health (0x07#-16)

[Samsung_NBrO5Gs]

I am unable to setup the samsung health app on my Galaxy A70 phone. Its shows me an error.

 

[CHMultimedia]

Did you try on your mobile data?

[SnowCat19]

you can always try the basic troubled by clearing your cache.

[Scarlettheart]

Did you try restarting your phone?

[Scarlettheart]

Is your device rooted?

[Kinsley]

Hey @Samsung_NBrO5Gs,

Please try to wipe the cache for the Samsung Health app as mentioned @SnowCat19, Also, try the options provided by other members.

Follow the below steps to wipe the cache for the Samsung Health app:

Open Settings >> Apps >> Samsung Health >> Storage >> Clear the Cache. Then, restart your device and check. If it didn't solve the issue then Clear Data of the Samsung Members app.

Note: Clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed.

Make sure that the Samsung Members app is updated to the latest version.

Get back to us with the result.

[Trossoca]

I have the same problem here. Same cellphone. I tried all the tips here, but nothing work. This is so frustrating

[Kinsley]

Hey @Trossoca,

In this situation, we will take it as feedback and will forward this to our team to look into this issue. Please look for updates regularly for the app.

[BigCsPrincess]

Hi, Same thing. Very frustrating.

[Samsung_IHHK6oB]

I've got the same issue on my A70. Very disappointing.