Samsung Health App Completely Broken

[SiliconBased]

Samsung Health app is now entirely broken:

- Steps continuously attempting but unable to sync steps from watch, steps screen loads a bugged layout with no data (screenshot attached)

- Daily Activity opens to black screen, nothing loads (screenshot attached)

- Food seems to open correctly but continuously attempts to unsuccessfully load past data and unable to search any food items when recording, custom or otherwise

- Sleep continuously attempts to unsuccessfully load past data and unable to view past recordings

- Exercise, Heart Rate, Blood Pressure, Body Composition all open to black screens, nothing loads (screenshot attached)

This entire experience (wearable app is also broken) is just pathetic for official Samsung apps.

[Dolgogi]

@SiliconBased sorry to hear you're having this issue, particularly since it's working fine for me 🤔

You could try restarting the phone, if you haven't already.
You could also delete the cache for the app to see if they helps.

Lastly, you could send an error log.


Samsung Members app > Support> Error reports > Application > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

[SamsungLaura]

Hey @SiliconBased, seconding what @Dolgogi said. 

Please send through an error report and attach some screenshots to the report for this to be looked into if a restart does not resolve the issue.