Original topic:

Samsung health

(Topic created on: 02-03-2023 04:10 AM)
932 Views
agile1
Active Level 2
Options
Samsung Health
Hey Samsung fix the issue with Samsung health, after the latest update, not showing steps in drop down, just says Samsung health started. 
0 Likes

1 Solution


Accepted Solutions
Solution
Deeezzyyy
Expert Level 1
Samsung Health
Did you enable the notification for steps in the app "notification categories"? Cause mine works fine.

Screenshot_20230203_133924_Settings_1000016566_1675449564.jpgScreenshot_20230203_133931_Settings_1000016567_1675449571.jpg

View solution in context

10 Comments
RedDogRabbit
Expert Level 5
Samsung Health

Just swipe away the Samsung Health Has Started Notification. I see this occasionally, but only after a Reboot. 

 

Steps are still there. 

 

 

Screenshot_20230203_075238.jpg

Helenna
Moderator
Moderator
Options
Samsung Health

Hi agile1, please Clear the cache (temporary files which may cause a bugs) of the Samsung Health through Settings >> Apps >> Samsung Health >> Storage >> Clear cache.

If the issue still persist, choose the ''Clear data''.

0 Likes
RedDogRabbit
Expert Level 5
Samsung Health

If they clear the Data for Samsung Health, they should ensure that they have Sync enabled for Samsung Health, and Sync BEFORE they clear the Data, otherwise they will lose their data. 😊

0 Likes
Solution
Deeezzyyy
Expert Level 1
Samsung Health
Did you enable the notification for steps in the app "notification categories"? Cause mine works fine.

Screenshot_20230203_133924_Settings_1000016566_1675449564.jpgScreenshot_20230203_133931_Settings_1000016567_1675449571.jpg
agile1
Active Level 2
Samsung Health
Good call mate, it was off for some reason, restarted the phone, can you it now, appreciate it
agile1
Active Level 2
Samsung Health
**Can see it now
Helenna
Moderator
Moderator
Options
Samsung Health

Hi agile1, we are glad to see that your issue has been resolved.

Please write back to us if you require any further assistance in the future.

Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

0 Likes
bobbyg
Beginner Level 3
Samsung Health
Previously I read health monitor with ecg + BP was avaiable in Canada for watch 3. But nowhere to be seen on the Galaxy shop
0 Likes
RedDogRabbit
Expert Level 5
Samsung Health

You can Download it from apk mirror here:

https://www.apkmirror.com/apk/samsung-electronics-co-ltd/samsung-health-monitor-2/

Download the latest version & see if it is compatible with your device. 

0 Likes