Original topic:

Sleep details missing

(Topic created on: 10-05-2021 01:29 PM)
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DLaw
Active Level 5
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Samsung Health
I've noticed recently that my sleep starts aren't being transferred over into the app when I try to view it. It'll show details on the main screen and in my galaxy active 2, but not in the sleep section. Anyone else experience this?

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6 Comments
Georgine
Moderator
Moderator
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Samsung Health

Hi, please check if there is any update available for the apps and device. Also, try restarting the watch and check if the issue still persists.

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Samsung Health
Actually, I have the same problem 2 days ago. But last 2 days was fine again.

I also having 3rd party sync delay after Sept 28th Samsung Health update.

I have tried wipe cache partition, clear data and cache for Samsung Health and 3rd party app. Uninstall and reinstall Samsung Health...still not resolve the problem. Maybe need to wait for next update to resolve the problem.Screenshot_20211005-174507_Samsung Health.jpg
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DLaw
Active Level 5
Samsung Health
Kind of jealous of your 8hrs of sleep haha
Klohm
Beginner Level 2
Samsung Health

Yes! Annoying. I tried to edit. Said I slept 0 minutes in 1969. Which is facts because I wasn't alive, but annoying. Any luck with it yet?

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DLaw
Active Level 5
Samsung Health
Haha. Facts.
It looks like it's corrected itself now, only missing a couple of days of info.
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Georgine
Moderator
Moderator
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Samsung Health

Hi, we request you to check for the next update. However, we will take it as feedback.

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