Original topic:

Updated and no longer works

(Topic created on: 01-17-2024 07:44 PM)
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Mummab00
Active Level 1
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Samsung Health
Hi guys I used my Samsung health app this morning it requested it be updated so I updated it and now it no longer is working is anyone else having this issue and is there a way to fix it?
6 Comments
Samsung Health
Try reinstalling the app, or restarting your phone.
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Mummab00
Active Level 1
Samsung Health
I have tried the restart but will try uninstall thanks
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Troubadour
Expert Level 1
Samsung Health
Go to Settings, top right select option giving access to system apps, then scroll down to health app, go to Storage, delete caches. You will lose current settings. Restart.

If keeping settings is important, no promises, go to Settings, scroll to Backup, backup to both Samsung and Google. Then do the above cache clearing. Restart. Then use backup to Restore, selecting Apps. If this doesn't bring back the Settings then go back to the basic cache clearing and restart.
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Mila2207
Beginner Level 3
Samsung Health

Hi 

I have done everything and much more and many times. Nothing is working, support team is silent.. 

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Mummab00
Active Level 1
Samsung Health
Have now fixed the problem thanks everyone
seweg
Active Level 4
Samsung Health
Hi
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