I demand a refund for failure to delivery

[Elmo18]

Redemption since early March and no delivery till date. Including the lucky box. I want to cancel the redemption and demand a full refund including the top up. 

[Knots]

Wow😲

[donutsX]

Is this the prelaunch order?

[Elmo18]

Yes.

[donutsX]

Have you tried calling their Support hotline?

[Elmo18]

Yes, 2 weeks ago, told me they don't know when is the delivery schedule for my order.

[donutsX]

Oh dear. That kind **bleep**. Wouldnt it have been better to have waited and bought from the store? What are the freebies included in your order?

[Elmo18]

Is not even freebies. Bought using the $300 evoucher, and need to top up with cash.

[geeky_iggy]

Lol... all the items I want also still out of stock as such haven't claim my 300 evoucher. I think Samsung really need to get a grip on the item stocks.

[donutsX]

Tbh, thye have done this every year and it seems that they never learn how to handle it. Well, as long as the money's flowing in, they won't really care.