✍️ Samsung Wallet Feedback Megathread

[Samsung_Ben]

Edit: Thank you for providing insightful and constructive feedback! The thread is now closed.

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Hi Samsung Members!

We would love to hear your thoughts and feedback about the Samsung Wallet app in Canada! We want to make sure we are offering the best possible Samsung Wallet experience for you, so do not hesitate to share your opinions and suggestions in this thread. This thread will be available for a few weeks. 

To help us better analyze your feedback, please use the following format:

• To point out something you like about Samsung Wallet, start with a ‘+’.
• To point out something you don't like, start with a ‘-‘.
• To suggest areas for improvement, start with a ‘!’.

For example:

+ I love the intuitive design of Samsung Wallet.

! It would be great if Samsung Wallet supported more banks.

We kindly ask that you provide constructive feedback. We might not be able to reply to each comment, but rest assured that we will take note of each constructive feedback and opinion seriously. Thank you in advance for your contribution and we're excited to hear from you!

Winston @ Samsung Members Team Canada

[Tronjz]

+ I love the quick and protected way of payments in the app and add in the Samsung Pass experience, it is perfect.

! It would be great if the version is not locked in. For example, I bought my galaxy A54 in the UAE and only the banks and cards supported are the UAE ones.Could be better if the country could be changed...

[Samsung_Ben]

Hi Tronjz, thank you for sharing! We certainly hope for more support of Samsung Wallet/Pay's cross-region/country compatibility. 

[Yorgos]

We need canadian debit cards on samsung watch wallet

[TeaEarlGreyHot]

- Better support for QR codes. The ability to select barcode type was taken away for some bewildering reason. I understand it was replaced with a dumbed down version that would auto-select barcode/QR based on the image that was scanned. Why not both? QR is also limited in char length so some loyalty cards will not work (e.g., Tim Hortons).

! Faster access to default card. I'm using a S23 Ultra and there is still too much lag between launching Samsung Pay and being able to enter my PIN for the card. Would be nice to have an option to launch directly into the pin prompt for the default card. As of now, it's still slightly faster for me to whip out my physical payment card.

[Samsung_Ben]

Hi TeaEarlGreyHot, thank you for your suggestion and feedback. We are taking note of this and will communicate them to the appropriate team. Better support for other types of card and faster access are definitely important for a great Samsung Wallet/Pay user experience. 

[googleit]

I never used Samsung pay since the beginning when it had that annoying tab at the bottom of the screen. Turned it off went to google payand never looked back.

[Habsfan]

Lol you know you can turn the quick access off right?

[AM07]

! It would be great if Samsung wallet supported Matercard and online bank digital card support, for example Neo Financial cards are very much in use but they are not supported right now. Also support with Member rewards with PC optimum, TJ Max, Walmart etc. Would be helpful.

[gendreau]

Also credit union to

[wheresmygeek]

- can't use my Canadian cards, MasterCard and CIBC, wish Samsung Wallet was sunset and replaced with the default Google wallet on phone and watch (can't use Google wallet on watch)