Original topic:

✍️ Samsung Wallet Feedback Megathread

(Topic created on: 01-24-2024 04:04 PM)
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Samsung_Ben
Community Manager
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Samsung Pay

Edit: Thank you for providing insightful and constructive feedback! The thread is now closed.

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Hi Samsung Members!

We would love to hear your thoughts and feedback about the Samsung Wallet app in Canada! We want to make sure we are offering the best possible Samsung Wallet experience for you, so do not hesitate to share your opinions and suggestions in this thread. This thread will be available for a few weeks. 

 

To help us better analyze your feedback, please use the following format:

  • To point out something you like about Samsung Wallet, start with a ‘+’.
  • To point out something you don't like, start with a ‘-‘.
  • To suggest areas for improvement, start with a ‘!’.

For example:

+ I love the intuitive design of Samsung Wallet.

! It would be great if Samsung Wallet supported more banks.

 

We kindly ask that you provide constructive feedback. We might not be able to reply to each comment, but rest assured that we will take note of each constructive feedback and opinion seriously. Thank you in advance for your contribution and we're excited to hear from you!

 

Winston @ Samsung Members Team Canada

52 Comments
Habsfan
Expert Level 2
Samsung Pay
Cibc is supported
ggarcia07
Beginner Level 2
Samsung Pay
! I don't like that The samsung wallet for the watch only allows one payment
0 Likes
PókeDynamax
Active Level 6
Samsung Pay

Hi,

Here are few key areas Samsung Wallet can improve. + I already enjoy using it, but application needs to do more to compete against other wallet apps

! Adding support virtual credit card for online purchase. Shopping much safer, prevent our card stolen and misused as fraud purchases.

! Adding support Transit card for transportation local and outside the country.
Ex: Toronto transit Commission (Presto card) support in Google wallet only. I hope Samsung support onto wallet and other provinces will join in.

! Support FeliCa NFC for next generation galaxy devices or existent devices. - We take our devices outside, but we can't access discount transit services.
- Another reason shortage of chipset and makes it difficult to buy a physical pass

! Adding Gift card section: family and friend gives us present from birthday or celebration. Typical person put their card inside drawer and never use it. Best to put onto our phone and use it anywhere from store to online purchasing.

! Suggestion support UWB for P2P like sending money to galaxy phone, or taking train without need to bring a phone out tap in and out.

! Support Power reserve mode: in case emergency. Like taking transit pass and gain access to university campsite

Done ranting or long list suggestion. 😃

hope some feedback could make this happening.

0 Likes
Samsung_Ben
Community Manager
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Samsung Pay

Hi PókeDynamax, thank you for the detailed suggestions and comments, we appreciate it. We have taken note of them and will communicate to the relevant team accordingly. Hopefully the changes will be made available in the future!

0 Likes
McFly
Active Level 2
Samsung Pay
Why can't the Samsung Wallet on a S6 watch Support canadian debit cards while the Google Wallet on the same S6 watch supports them??
0 Likes
KKC123
Active Level 5
Samsung Pay
- no presto card support
0 Likes
Samsung Pay
Sadly I'm with Desjardins and there's no support for it. And they don't seem to want to add support for it.
0 Likes
Samsung_Ben
Community Manager
Options
Samsung Pay

Hi OliverDuplessis, unfortunately it is not yet supported. However, we also hope that there will be more partnerships with more banks in the future. 

0 Likes
xamo
Beginner Level 4
Samsung Pay
Will be nice if wallet support more airlines as well as banks
0 Likes
xamo
Beginner Level 4
Samsung Pay
How about privavy in this chat even mentioning my bank name or institution.is not safe?
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