Original topic:

Can't use samsung pay on galaxy watch4 classic

(Topic created on: 07-13-2023 10:37 AM)
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jsandwith00
Beginner Level 2
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Samsung Pay
When I set it up it gets stuck and won't continue 
1 Comment
SamsungClaudette
Community Manager
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Samsung Pay

Hey @jsandwith00

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report for a wearable, follow these steps:

  1. Go to Galaxy Wearables app > click on the device desired on the side menu
  2. In the side menu, tap Contact us > Error reports (in the Get help section)
  3. Fill in details and the frequency of the issue that you have with the wearable.
  4. Click send.

 

Kind Regards,

SamsungClaudette

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