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Original topic:

Cant add card to samsung pay

(Topic created on: 03-16-2021 09:45 PM)
Nicki_
Active Level 6
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Samsung Pay
I have new card from maybank and i want to add to samsung pay but it keep saying the card is invalid. As we know samsung pay accept all maybank card as stated . How can i fix this issue? Is there anyone who have the same problem? 

1 Solution


Accepted Solutions
Solution
KHTan
Expert Level 5
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Samsung Pay
You have to ask them to reset your digital token it will fix

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10 Comments
KHTan
Expert Level 5
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Samsung Pay
Contact Maybank to fix the issues
Nicki_
Active Level 6
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Samsung Pay
i tried the other day but the maybank cs have no idea what is samsung pay. after explained everything, she said she will call me back but its been a week 🤣
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Solution
KHTan
Expert Level 5
Options
Samsung Pay
You have to ask them to reset your digital token it will fix

View solution in context

Nicki_
Active Level 6
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Samsung Pay
i have called maybank for that today. thankyouu for your help
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KHTan
Expert Level 5
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Samsung Pay
U r welcome :DD
IanTan
Active Level 2
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Samsung Pay
Hmm. All my Cards have worked with Samsung pay. Are you sure all the info you entered is correct? If yes then you'll need to contact your bank.
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Nicki_
Active Level 6
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Samsung Pay
i have contacted the maybank. so the solution is i just need to ask them to reset the digital token something like Mr. KHTan mentioned above 😅
IanTan
Active Level 2
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Samsung Pay
Ahh! Nice!
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rohimullah
Active Level 1
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Samsung Pay
How are you
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