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Original topic:

Cant add card to samsung pay

(Topic created on: 12-17-2021 10:23 AM)
Riesa
Active Level 3
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Samsung Pay
Hello. I still cant add my debit card to samsung pay. Can you guys help me.

1 Solution


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renwei89
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Samsung Pay
Hi , good morning .. which debit card are u adding? Is it in the list ? 😀SmartSelect_20211214-140540_Samsung Pay_170205_1639461940.jpg

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23 Comments
Solution
renwei89
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Samsung Pay
Hi , good morning .. which debit card are u adding? Is it in the list ? 😀SmartSelect_20211214-140540_Samsung Pay_170205_1639461940.jpg
Riesa
Active Level 3
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Samsung Pay
Hi. Is it in the list. Maybank. Bfore im using note so easy to add card. After i change to z flip 3 i cant add the card. They said i must call maybank to activate token.
renwei89
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Samsung Pay
Yupe, u need to remove the card from the previous device first and then call to cs maybank to reset the token ..😃
Riesa
Active Level 3
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Samsung Pay
Ya i already follow this step. Will try again after one hour. Thankieee
renwei89
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Samsung Pay
U r mostly welcome 😃
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renwei89
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Samsung Pay
Let us know whether u success or not later ya .. btw have u call maybank customer service?
Riesa
Active Level 3
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Samsung Pay
Will do! Yes yes alrdy called twice. He asked me to try add card after 1 hour.
renwei89
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Samsung Pay
Finger crossed . 🤞🏻
Riesa
Active Level 3
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Samsung Pay
I alrdy tried after 1 hour. But still can't add. Same error pop out.