Original topic:

Credit card issue on galaxy watch

(Topic created on: 03-13-2024 06:51 PM)
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issa069
Beginner Level 2
Options
Samsung Pay
Hi, I have s24u and a galaxy watch 6 classic. I can't add my credit card to my watch.
I have my cards on my phone but when I try to add it to my watch it shows empty and no cards in the wallet. Any idea how to fix it?
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13 Comments
PókeDynamax
Active Level 6
Samsung Pay
Was the watch purchased in Canada?
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issa069
Beginner Level 2
Samsung Pay
Yes
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Al-001
Active Level 7
Samsung Pay
What issue are you facing? Error message?
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Deeezzyyy
Expert Level 1
Samsung Pay
For some reason, not all the cards supported in samsung wallet ON THE PHONE are supported on the watch as well.

I can add all the cards I want on my phone but they don't show up to add on my watch either.

So unfortunately, there's no fix for now.

You can only switch to Google wallet.
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Al-001
Active Level 7
Samsung Pay
My understanding is that samsung wallet apps on the phone and watch are based on the same security policy. Therefore, credit cards added onto the phone should be able to be added onto the watch.
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Deeezzyyy
Expert Level 1
Samsung Pay
Should be. But it is not.
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Al-001
Active Level 7
Samsung Pay
When you can't add the card onto watch, what's the failure? any error message? Can't find the card or failed at security authentication?
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Deeezzyyy
Expert Level 1
Samsung Pay
There's no error. The card just doesn't appear to be added to the watch.
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Al-001
Active Level 7
Samsung Pay
Did you try to call your bank to add the card onto your watch?
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