samsung a30s

[Kijiya91]

Why does my samsung phone cannot download the samsung pay app.

[scinex]

By right, it should be preinstalled as A30S does support NFC feature, which is crucial for Samsung Pay app.
What kind of error you encounter?

[Kijiya91]

its says that the device is incompatible.

[scinex]

Incompatible error pops up when you try to download Samsung Pay app?

[Kijiya91]

yes..

[scinex]

It seems just a controlled limitation then.

[Kijiya91]

what does it mean?

[scinex]

My guess is that it's software disabled. In laymens term, you pay more, and you get more..
Anyway, Moderator is already response to your concern, and possibly a good idea to follow their recommendation first.👌

[MOD_1]

Hi Kijiya91,

This is Moderator from Samsung Members Community.

We would like to recommend you to check with Careline via Live Chat (http://livechat.support.samsung.com/Customer_new/MY) to address your concerns accordingly.

Thank you.

[jwjustme]

did you try to download from Galaxy Store?