Active Level 1
Why does my samsung phone cannot download the samsung pay app.
9 Comments
Active Level 8
By right, it should be preinstalled as A30S does support NFC feature, which is crucial for Samsung Pay app.
What kind of error you encounter?
Reply
Loading...
Active Level 1
its says that the device is incompatible.
Reply
Loading...
Incompatible error pops up when you try to download Samsung Pay app?
Reply
Loading...
yes..
Reply
Loading...
Active Level 8
It seems just a controlled limitation then.
Reply
Loading...
what does it mean?
Reply
Loading...
My guess is that it's software disabled. In laymens term, you pay more, and you get more..
Anyway, Moderator is already response to your concern, and possibly a good idea to follow their recommendation first.👌
Reply
Loading...
Moderator
Moderator

Hi Kijiya91,


This is Moderator from Samsung Members Community.


We would like to recommend you to check with Careline via Live Chat (http://livechat.support.samsung.com/Customer_new/MY) to address your concerns accordingly.


Thank you.

Reply
Loading...
Active Level 5
did you try to download from Galaxy Store?
Reply
Loading...