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Original topic:

Samsung Pay Stuck on Initializing after the Security Update of August 2021

(Topic created on: 08-22-2021 05:59 AM)
Mel_Rowe
Beginner Level 2
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Samsung Pay

After I applied the software upgrade "security update" released in mid-August of 2021, I cannot open the Samsung pay app and it is stuck "Initializing". I have tried to forced stop, clear cache, clear data, reinstall the app from Google Play Store but nothing works. 

I have a Galaxy S21 Ultra 5G, Android version 11, One UI version 3.1; Service  provider AT&T

Please help.

Screenshot_20210821-174904_Samsung Pay.jpg

3 Comments
iamsuperuser
Active Level 7
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Samsung Pay
Can you go to below?

Phone settings - apps - samsung pay - storage - clear data

This is the reset way for your samsung pay. If you use samsung pay before, all the data will be lost.

Otherwise, restart your device first.
0 Likes
RBJ73
Active Level 6
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Samsung Pay
Mungkin ada yang tak match tu . Antara link bank account with your current email address termasuk simkad IMEI anda. Jika ianya seragam mustahil totally lost. Jadi semak semula keseluruhan setup asal masa you signup . Make sure you tak lupa terutama password
0 Likes
bobsmkas
Expert Level 1
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Samsung Pay
Yuppp👌
0 Likes