Hi Joann, Do you mean, you are not able to add your debit card to Samsung Pay?
You need to have the latest version of Samsung Billing to purchase themes. If Samsung Billing is not installed, you will not be able to purchase themes.
Hi Joann, Could you please let us know the place of purchase of the device having the issue.
Please note that if the device is not purchased in Canada then Samsung Pay will not be the Canadian version and there is no option to change the country in Samsung pay.
Hi Joann, Thanks for the response. Please go through the link below and check which Canadian banks are supported on Samsung Pay.