Original topic:

Not getting samsung reward point

(Topic created on: 07-18-2024 01:33 PM)
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ryOLOuz
Active Level 1
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Samsung Rewards
Hi all. 1st of all. Im new to this. Would like to ask something regarding samsung reward point. If im recall correctly, you can get point by using samsung wallet/pay to pay. I been using for almost 2 month now tap to pay using samsung wallet and magicly enough my samsung reward point still at zero (0). No point at all. And if im trying to buy something at samsung shop app, i still eligible for point at the checkout menu. So does anyone know the reason? I chat customer service and they say my phone not malaysia set. Is it has to do with anything? My model number SM - F721U1 (zflip4). Thanks in advance. Hope someone willing to read all this. Thank you.
5 Comments
Samsung Rewards
Your devices is under samsung malaysia?
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ryOLOuz
Active Level 1
Samsung Rewards
I bought mine used from shopee. Based on google, that model number maybe an oversea set maybe. I dont know. Maybe someone can clarify for me. Thanks
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IamAme
Beginner Level 2
Samsung Rewards
i think oversea set not include because i use two samsung phone 1 from malaysia and 1 from us model. and yes us model doesnt come with reward. for me idk others
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ryOLOuz
Active Level 1
Samsung Rewards
Sorry didnt notice your reply earlier and thank you for answer. Now i know only malaysia set eligible for reward. Still bummer tho. Thanks again. Appreciate.
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IamAme
Beginner Level 2
Samsung Rewards
i use s7 edge only for my wallet hahaha