Vouchers disappeared

[YCS_23]

Hi all, how to retrieve the vouchers? All vouchers in my voucher section are disappeared as shown. Thanks. 

[nazzzz]

hv u tried to clear up the cache of the Samsung Pay app?

also, if the issue still persists, try to reinstall the app

if these methods don't work, go to the Samsung Pay settings and click Contact Us.

[YCS_23]

Thanks for the info. Still can't access. Will contact Samsung.

[Samsung_MY]

Hi!

You may also try to restart your phone or the internet connection, however if still not working, uninstalling and reinstalling would be the next best option.

Hope this helps!

[YCS_23]

Thanks... finally... works after unistalling both Samsung members and Samsung pay and reinstalled.

[Samsung_MY]

Great to hear that! Do stay tuned as we continue to bring more benefits to you and the rest of the members 😀