Download in progress

[Ory1]

Hi 

This has been downloading on my notification screen on my new Samsung for 3 days and is draining my battery. I can't close it or find it on my phone to stop it. I just changed from Apple to Samsung and bought a storage plan on google one.... please help? Anyone know what it is and why it's there? tia 

[Ory1]

Hey 👋 got it sorted. Called samsung directly and they sorted it over the phone with remote access which was clever 😀 thanks everyone for your help. Much appreciated

[SamsungClaudette]

Hey @Ory1 

I am glad that you got it sorted out. 

Kind Regards,
SamsungClaudette

[Ory1]

Hey 👋 got it sorted. Called samsung directly and they sorted it over the phone with remote access which was clever 😀 thanks everyone for your help. Much appreciated

[peglegreg]

I'm so happy to hear that it's working now 🙌