Original topic:

receiving phone calls on smart watch

(Topic created on: 08-09-2021 07:45 PM)
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jasper-222
Beginner Level 2
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Samsung Smart Switch

I have a Sansung smart watch SM-R810I have paired with my SAMSUNG 8+ MOBILE PHONE. HAVE blutooth and wifi. When a call comes in my waych does not ring. Thanks for your help

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starp007
Active Level 3
Samsung Smart Switch
Yeah, that's the same with me too.. using samsung phone & watch
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SamsungLaura
Moderator
Moderator
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Samsung Smart Switch

Hi @jasper-222 and @starp007, there are a few things you can check from your watch and phone settings: 

1. Verify if silent modes are disabled.

Do not Disturb mode, Goodnight mode, and Theater mode are silent modes that minimize distractions by silencing your watch. Depending on the mode, alarms and alerts may be silent and the touchscreen may not turn on during incoming calls.

2. Ensure notifications are enabled

Go to the Galaxy Wearable App > Notifications > select 'Show while using phone'

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