Original topic:

Secure folder

(Topic created on: 03-15-2022 10:53 AM)
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NESTO
Active Level 2
Options
Secure Folder
I have been trying to move some clips to my secure folder but it won't move. Keeps saying 'can't be moved'. Any help please.


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3 Comments
Brantley
Moderator
Moderator
Options
Secure Folder

Hi, Please unhide your secure folder and check you are able to move pictures to secure folder. Please follow the given steps.

UNHIDE SECURE FOLDER: Swipe down from the Notification bar, then select the Settings icon.

Select Biometrics and security >> scroll to and select Secure Folder >> enter passcode >> Show Secure Folder switch>>UNHIDE.

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NESTO
Active Level 2
Secure Folder
My secure folder isn't hidden.
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Maocanada
Active Level 1
Secure Folder
Sent the files to the screen shot folder, then it will allow you to transfer them to the secure folder, just a way around