Original topic:

Secure folder

(Topic created on: 03-15-2022 02:11 AM)
NESTO
Active Level 1
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Secure Folder
I have been trying to move some clips to my secure folder but it won't move. Keeps saying 'can't be moved'. Any help please.


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3 Comments
Brantley
Moderator
Moderator
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Secure Folder

Hi, Please unhide your secure folder and check you are able to move pictures to secure folder. Please follow the given steps.

UNHIDE SECURE FOLDER: Swipe down from the Notification bar, then select the Settings icon.

Select Biometrics and security >> scroll to and select Secure Folder >> enter passcode >> Show Secure Folder switch>>UNHIDE.

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NESTO
Active Level 1
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Secure Folder
My secure folder isn't hidden.
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Maocanada
Active Level 1
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Secure Folder
Sent the files to the screen shot folder, then it will allow you to transfer them to the secure folder, just a way around