Secure folder

[NESTO]

I have been trying to move some clips to my secure folder but it won't move. Keeps saying 'can't be moved'. Any help please.

[Brantley]

Hi, Please unhide your secure folder and check you are able to move pictures to secure folder. Please follow the given steps.

UNHIDE SECURE FOLDER: Swipe down from the Notification bar, then select the Settings icon.

Select Biometrics and security >> scroll to and select Secure Folder >> enter passcode >> Show Secure Folder switch>>UNHIDE.

[NESTO]

My secure folder isn't hidden.

[Maocanada]

Sent the files to the screen shot folder, then it will allow you to transfer them to the secure folder, just a way around