I bought my 32" M7 display May 2022.
Model is LS32AM702URXEN, firmware version M-KSU2SMWWC 2010.0.
It cannot find my JBL BT headset at all.
Samsung customer service replied to my service request, all they could tell that "do factory reset".
I did, but it didn't help.
Others in thread: "Community > Others > Samsung M7 Monitor Issues (Bluetooth and Home Shortcuts)" have had this issue one year ago.
If this pairing issue is due to buggy SW, Samsung hasn't fixed it yet.
(Other complaint is that the UI translation in Finnish language contains errors. They didn't proof read the menus in Finnish)