Pop up

[Sniffer1]

When my phone is charging or sleeping , I used to get a Pop up when a New Email or Text come thru. It doesn't work anymore 

Anyone have an idea who to fix this 

Thx

[RedDogRabbit]

Did you turn on Do Not Disturb, or Toggle Off some of the Notifications? 

Deep Sleeping apps won't give you Notifications, neither will apps where you have Restricted Battery Usage. 

[Sniffer1]

No I didn't turn on Do Not Disturb , Not in Deep sleep. Battery is in unscripted. I'm getting my Emails and Texts , just not getting the Pop up. The Pop up is working on my Calenders reminder

[RedDogRabbit · Accepted solution]

Try this:

Go to Settings > Notifications > All Apps & Scroll down to find your Email app & Text Messaging App > Click on each of them to make sure that you have allowed them to show as Pop Up Notifications, as per the screen shot.

 

[Sniffer1]

Battery is Unrestricted

[Sniffer1]

Got it fixed. O had the Pop turned on , went into the Notification Categories and click on Pop up
Thx RedDogRabbit

[RedDogRabbit]

Happy to hear that you solved the issue 👍🏻

[Helenna]

Hi, we are glad to see that you solved the issue and the steps by RedDogRabbit worked for you.

Please write back to us if you require any further information.

Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.