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Original topic:

Fix the cache

(Topic created on: 12-20-2019 05:31 PM)
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kmcmurtrie
Active Level 3
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‎12-20-2019 02:33 PM in 

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Every reply to every tech support issue is "Please try clearing the system cache and rebooting your device."

That's a clear sign that Samsung has serious cache bugs.
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Leif
Active Level 2
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‎12-20-2019 02:55 PM in 

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It was pretty obvious it had issues in 9 and so let's please not continue that.
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SamsungUSABetaTeam
Community Manager
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‎12-20-2019 03:04 PM in 

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Thank you for your post. We appreciate your contribution to the Beta community.

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MilkiiJugs
Active Level 1
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‎12-20-2019 05:31 PM (Last edited ‎12-20-2019 05:35 PM ) in 

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If you weren't wanting issues, then don't join a Beta. [Also SamsungUSABetaTeam is an animated assistant, and if it senses error, it sends that message]
kmcmurtrie
Active Level 3
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‎12-22-2019 05:03 PM in 

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Samsung has been telling people to clear the cache for many years. It should never be necessary unless you're a developer swapping binaries with ADB or you have trashed files by performing a forced reboot.