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Original topic:

Android 12 ONE UI 4.0 update

(Topic created on: 09-03-2022 07:42 PM)
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GalaxyPanCake
Active Level 3
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Support
Good day Team Galaxy!! I just want to ask... is everyone updated their phone's software to the latest Android 12 ONE UI 4.0 ?? or it is just me, that until now who didn't get the update? 😭 please help me with this one, I did factory data reset on my phone but still I didn't get the update even though my phone's eligible for the Android 12 ONE UI 4.0 update. So sad, I was so excited when I saw the schedule for the update on my phone and it was last AUG 31 and its already SEPT 04 now, I was so disappointed.
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SamsungRightCare
Community Manager
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Hello GalaxyPanCake,

Thanks for reaching out to us regarding your inquiry, about the status of Software updates for your Samsung Galaxy device.

As you may be aware, there are various reasons why there are some delays and it varies from one region to another.  And the delay due to unforeseen circumstances. 

Rest assured that, once it becomes available, you will be notified immediately through Settings and/or through Samsung members app notification bell icon.

Thanks again for your patience and understanding in this regard.

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8 REPLIES 8
Support
My A22 got the update last Sept 01 for UI 4.1. Try manually searching for the update in your phone, it might just need to be refreshed. Hope it helps🥰
GalaxyPanCake
Active Level 3
Support
I did manually check for the update, but it says that my phone's software is up to date.
Snowfox8
Beginner Level 4
Support
We have the same phone, I also still haven't received the update. They delayed the other phone updates too so expect our update to be a bit late too
Support
My A01 phone is still not updated to android 12.😭
GalaxyPanCake
Active Level 3
Support
I guess, we better wait uhu 🤧
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cgdvudusi
Active Level 1
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Bnitf
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Solution
SamsungRightCare
Community Manager
Options
Support

Hello GalaxyPanCake,

Thanks for reaching out to us regarding your inquiry, about the status of Software updates for your Samsung Galaxy device.

As you may be aware, there are various reasons why there are some delays and it varies from one region to another.  And the delay due to unforeseen circumstances. 

Rest assured that, once it becomes available, you will be notified immediately through Settings and/or through Samsung members app notification bell icon.

Thanks again for your patience and understanding in this regard.

GalaxyPanCake
Active Level 3
Support
I did received the software update today, but it didn't upgrade to the ONE UI 4.0 Android 12 why is that?? so dissappointing...
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