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Battery Replacement Experience

(Topic created on: 11-30-2022 05:14 PM)
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Albertoklein
Active Level 3
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Hello. Does anyone here have experience replacing their phones Battery at Samsung Services Center? Any feedbacks?


I'm having second thoughts because they said it took almost a month until you'll get your phone at the service center. 


18 Comments
Albertoklein
Active Level 3
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Ilang days po nakuha mo device mo sir? At magkano po na gastos mo?
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butete
Expert Level 5
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bali aug 19 asa service center, aug 24 pickup na
R-jay09
Active Level 5
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They charge me over half of the price of my phone, 8k i think 🥺
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Albertoklein
Active Level 3
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What???? That's to pricey . Ano unit gamit nyo po?
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R-jay09
Active Level 5
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Actually, battery is not the issue eh, kung di ung screen kasi nag black out, dinala ko sa service center na malapit samen, upon checking sa unit ko sabi papalitan yung lcd same as battery and some y connectors which is worth almost 8k, sabi by default ganon talaga raw kapag nasira ang lcd kasamang papalitan ang battery idunu kung totoo o pineperahan lang ako since maingat ako sa cellphone ko kaya I'm pretty sure that my phone's battery is in good condition kaya no choice na ako, btw my phone is Samsung A50 and i bought it for 15,999 😮💨
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Albertoklein
Active Level 3
Support
Oohhh too bad. Okay pala battery mo . Tapos lcd ang papalitan. Basta LCD po, given napo na mahal talaga yun . Pero the batter part, di ako sure bat dapay kasama pa papalitan battery since okay pa naman .


Yun sa akin, Battery lang kc gusto kong papalitan ehh . Kaya yun lng, medjo I'm second thoughts pa kc baka dami na din papalitan kahit battery lang gusto ko .
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TeamGalaxyRene
Moderator
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Thank you, Albertoklein, for your inquiry and sharing your service center experience here, while the battery of your Samsung Galaxy device is up for replacement.

Repair duration depends on the customer & service center's location, logistics, spares availability, extent of damages since LCD & Battery comes in one assembly, post-repair testing, observations, & other services.

Samsung Galaxy Screen & Battery AssemblySamsung Galaxy Screen & Battery Assembly

 

Rest assured that our Samsung Engineers and Technicians are competent enough to technically assess your Samsung Galaxy device in order to find out the extent of the device's parts, wear and tear. As well as, they can offer solutions to restore your Samsung Galaxy device at optimum performance.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]
Daily (8:00am to 8:00pm)
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Solution
jamesrred
Expert Level 1
Support
I have mine replaced from official service centers. It's convenient, original, and hassle-free. It usually takes half a day in my case.
Albertoklein
Active Level 3
Support
Wow. That was fast . Thanks for the feedback . Will try to replace mine as well.
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