Our fridge/freezer makes ice, but when it’s dropped, it melts & freezes to the ice bin and we end up with a thick sheet of ice with melted cubes. You can’t scoop the cubes because they’re all frozen to the bottom of the ice bin. The door is shut good, no frost on any of the other freezer items. This happens with the big & small ice cubes. Any ideas why this is happening? It just started to do this a week or so ago. We’ve had our Bespoke fridge for not quite 2 years.
