murielwjc
Beginner Level 2
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12-14-2023 10:16 PM in
Support
My Samsung Galaxy A50 recently had a problem with the Bluetooth unable to detect any devices at all, with the error 'No devices found'. I rarely connect to any Bluetooth devices, and only realized this issue when I wanted to connect the Galaxy Wearables app to a new Galaxy Watch but was unable to
I contacted Live Chat Support and already tried all the troubleshooting tips they gave: restarting, updating software (was already up to date), Reset Network Settings, Clear Bluetooth Cache, open Bluetooth in Safe Mode etc, but none of them worked. I guess the only option left is to do a Factory Reset but I'm not willing to try that yet
I don't know what the cause might be other than the latest update somehow? I'm wondering if anyone also has this problem with their Bluetooth, and any tips if you managed to overcome it 🥲 Anyways, I submitted an error report, will update here if there's any
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scinex
Expert Level 5
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12-15-2023 03:04 AM in
Support
Have you tried connecting to other bluetooth device other than galaxy watch?
murielwjc
Beginner Level 2
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12-15-2023 07:27 AM in
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I have tried, but the Bluetooth page shows 'No devices found', so there's no option to connect to anything
