nschrader
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07-13-2024 07:22 AM in
SupportHello All,
Bespoke French door fridge Model # RF29BB860012AA
I'm getting towards the end of th road with this fridge. It won't cool below 50 degrees F even though the temp on the wall says 34 degrees. Freezer has not worked since we plugged it in. Milk and meat have spoiled, we have had to throw away a lot of good food. Any suggestions would be greatly appreciated, was on the phone with Samsung for several hours and they couldn't help us. Time to get a new fridge? Thank you .
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07-22-2024 04:05 AM in
Support
I'm not sure if there is an option to get it checked by a technician. Did the representative provide next steps?