cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Can't open samsung note locked by another account

(Topic created on: 11-13-2022 02:28 PM)
481 Views
Masho
Beginner Level 2
Options
Support
Hi there,

After I updated my phone to the latest update, I haven't been able to access my locked notes because everytime I do, a message pops up with "Can't open samsung note locked by another account". I have never added any other samsung account to this phone, can someone please help me unlock my notes?


1 Comment
Samsung_Ruby
Community Manager
Options
Support

Hi Masho, We recommend you visit one of our kiosks so that they can help you sort this out! - Thanks - The Samsung Team