Just wanna share my experience with my defective Samsung S24 Ultra. I purchased the device in April 2024. In the first week of May, I discovered a defective speaker and microphone, as callers consistently complained about not being able to hear me unless I use the loudspeaker function.
I immediately contacted Samsung customer care and visited Memoexpress to report the defect. However, the only resolution offered was a 6-month warranty extension.
Unfortunately, this October, I am again experiencing the exact same issue with the defective speaker and microphone. When I contacted support, the only solution provided was to call them again if the issue reoccurs a third time, such a lame action from Samsung🥺
