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02-04-2023 05:56 AM in
SupportBought the s23 1tb
Delivery is set the next day.
They did not come. The say... we mist you.. NO>>> you didn't came. I was there
Delivery is set the next day after.
They did not come. The say... we mist you.. NO> you did not show up.
Service couldn't do anything.
Delivery is set to monday.
I have been waiting 2 day's from 8 till 22 hours. The did not show up.
Need to find another way to complaint because this is seriously not good for my health
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02-04-2023 02:52 PM in
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02-04-2023 04:55 PM in
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02-05-2023 06:53 PM (Last edited 02-05-2023 06:58 PM ) in
SupportHello MartinBrahsHelios,
We are sorry to hear about your experience with the delivery service, as it did not match your expectations, and we apologize for the inconvenience it caused you.
Rest assured that we are aware of the situation and are doing our best to deliver your ordered item at the appointed time and schedule, but due to unforeseen circumstances surrounding the huge volume of orders to be delivered, we may experience some delays in some areas.
If it does not arrive by today Monday, please let us know again here with the reference # you have, so we can expedite it with the dedicated team.
Be sure to keep your mobile and/or alternate mobile number on.
We greatly appreciate your patience and understanding.
For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html