We are sorry to hear about your experience with the delivery service, as it did not match your expectations, and we apologize for the inconvenience it caused you.
Rest assured that we are aware of the situation and are doing our best to deliver your ordered item at the appointed time and schedule, but due to unforeseen circumstances surrounding the huge volume of orders to be delivered, we may experience some delays in some areas.
If it does not arrive by today Monday, please let us know again here with the reference # you have, so we can expedite it with the dedicated team.
Be sure to keep your mobile and/or alternate mobile number on.
We greatly appreciate your patience and understanding.
For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.
