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Original topic:

EPICfail

(Topic created on: 01-29-2024 07:55 PM)
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Coleslaw
Active Level 2
Options
Support
The samsung site is so unserious to keep on changing the "Get by" date everytime they miscommit. Initially it was set to 1/27 I have the tracking no. already with Consegnia, they have the phone in their MNL southhub. Lumipas nalang si 1/27 with no communication from courier. Then they updated it to 1/29, same scenario, no communications at all. What's next?Change it to the next day and so on? So disappointing.
12 Comments
Hua1101
Active Level 3
Support
Same here :(
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TeamGalaxyDD
Moderator
Moderator
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Support

Hey Coleslaw and Hua1101,

Please drop your order numbers here so I can help follow up for you guys 😄 

unknown001
Active Level 2
Support
PH240119-16783118
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Hua1101
Active Level 3
Support
PH240118-16015662
CLC000577880
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CLuigi
Active Level 4
Support
PH240118-16300505
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Coleslaw
Active Level 2
Support
PH240118-15479635
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bflat
Beginner Level 2
Support

Hello! May I ask for your help in following up my order also please? Same issue as everyone else, stuck in Consegnia’s south warehouse, was supposed to receive by 1/29. Last update was 1/26.

PH240118-15842719
CLC000579394

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Coleslaw
Active Level 2
Support
hey @TeamGalaxyDD any update on this? Is it possible to prioritize our delivery given that it was placed on Jan. 19?
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Vinong
Active Level 1
Support
Here's mine. Ordered during the launch date. Supposed to arrive today January 31, but does not happen.

Order ID: PH240118-15544402
Ordered: Jan 18, 2024 12:16:28
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