Tareq-S-Ali
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11-19-2025 08:00 AM in
Support
Why do I get this message when I search for Instagram or Facebook to download from the Galaxy Store, even though my phone is an S24 Ultra and everything is up to date!!!

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Samsung_MY
Community Manager
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11-19-2025 11:35 AM in
SupportHi!
I believe there are a few things here:
- The device you're currently using is a Singapore unit;
- Most apps are country/region dependent, you might not be able to download;
- Galaxy store does not currently support apps like Facebook, Instagram - you may update them from the Google Play Store instead
Hope this helps!