cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Green line after phone update

(Topic created on: 05-19-2023 11:59 AM)
293 Views
gwenlim
Beginner Level 2
Options
Support
Many of my friends have encountered a green line appearing on screen after updating their phone recently. I am afraid to do so on my s21 Ultra. 
They went to the service centre to check and was told it was not due to the update (which obviously is!) and have to pay to get it fixed.
The issue is not cause by phone user and this brings a lot of inconvenience to the user left without a phone for weeks while it is being repaired and having to pay to resolve an issue due to Samsung software update. 

You have to appeal to get the fee wavier. Some centres did it for free. Some don't. Where is the service and consistency of resolving an issue cause by samsung update?
1 Comment
Thanga9090
Active Level 1
Support
Samsung **bleep**...big scam
0 Likes