Original topic:

GREEN LINE ISSUE

(Topic created on: 03-05-2024 02:51 PM)
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SJO
Active Level 4
Options
Support

SJO_0-1709621167272.png

 

wow ... i login today ... and search using GREEN LINE as the key search ... sort them with date ... apparently still a lot a lot of us ( even from MALAYSIA ALONE ) ... facing the same issues .. and these posts were quite recent as well !! .... some of these involved recently launched model such as S24 !!! ... 

seems that the quality control issue is a little out of control ... 
i have been leaving with the LINE for half a year ... consulted SAMSUNG CARE .. advised to change the screen .. but it is certainly illogical cost !! ... 

anyway ... SAMSUNG .. hope you really can do a little further for this group of impacted customers ... i am pretty sure u didn't wish to have this bad publicity brewing big !!

11 REPLIES 11
MarkChern
Expert Level 5
Support
Product quality and Business Goodwill should be concerned ...
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Naifuk
Beginner Level 2
Support
Hi after I have updated the software, my screen got green line, do Samsung offer the screen to replace free offers still?
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