Original topic:

Lock screen pop up

(Topic created on: 06-17-2024 09:16 PM)
651 Views
hazeliciyus25
Active Level 2
Options
Support
Hi. My Samsung A52 stopped giving notification pop up when I lock my screen. The pop up is fine when the screen is unlocked, but when it is locked it won't give me a pop up. I already try setting it in the notification but it still won't pop up when it's locked. Any help?

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20 Comments
Sirius_07
Expert Level 5
Support
Have you restarted your phone?
hazeliciyus25
Active Level 2
Support
Done that, still no pop up at lock screen
Sirius_07
Expert Level 5
Support
You can wipe cache partition, maybe this method can help solve the bug you are currently experiencing. Here are the steps:

Steps to wipe cache partition:
1. Turn off your phone
2. Connect it to a PC/laptop (if you don't have one, you can connect it to a power bank)
3. Press the power + volume up button
4. After the Samsung logo appears, release the power button and hold the volume up button until you enter recovery mode
5. Vol up/down to select menu and power button = ok
6. Select wipe cache partition (wait for it to finish)
7. Also repair apps if you have the option (wait until it's finished)
8. Reboot system

*Note: personal data will not be lost, wipe cache partition only deletes the cache from the previous Android.

Hope it helps 👍🏻
hazeliciyus25
Active Level 2
Support
Tried it, sadly didn't work
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Dms_Threea
Expert Level 5
Support
Choose 2nd Options, to Given u notification detail on lock screen
hazeliciyus25
Active Level 2
Support
Tried it, still no pop up
Dms_Threea
Expert Level 5
Support
Do u mean like this, right? Notication pop-up on lock screen1718631119229.jpg
hazeliciyus25
Active Level 2
Support
No, that is not what I meant
Dms_Threea
Expert Level 5
Support
I Get It Now, Do Means AOD(Always On Display) Right? So Even Ure Smartphone Sleep, Ure Notification Always Show On Front
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