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Original topic:

Online games

(Topic created on: 12-28-2021 02:45 PM)
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Tellerva
Active Level 1
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Support
why is my phone is very log the any online games is not good for me
8 REPLIES 8
chalebe
Active Level 4
Support
you can run diagnostics to find the problem. samsung member app has its own setting for that. you can also use the device built in maintainance to check your ram and your internal storage and also it can detect applications or system on your phone that needs to be fixed to aid those lagging.
chalebe
Active Level 4
Support
if you still cant fix those, try consulting samsung experts. if your softwares are not the problem, perhaps you have to go for hardware diagnostics.
Vinything
Expert Level 1
Support
what particular model is it?
Tellerva
Active Level 1
Support
Galaxy A32 4G
Vinything
Expert Level 1
Support
have you tried lowering the graphics settings of your game? probably the hardware of your phone can't sustain that level of game detail
butete
Expert Level 5
Support
as @TechTalker stated there are hardware limitation for games
SamsungRightCare
Community Manager
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Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

Try as what your fellow member suggests here, by lowering the graphic settings of your games, and see which setting suits best for your gaming experience. 😀

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TeamGalaxyDD
Moderator
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Hey Tellerva -- did you mean network lag, or do you mean lagging in frames? Maybe the games you're playing are too demanding for the device that you're using. If you can, try using a lower graphics setting (if the game allows it), or switch to a better internet connection if it's network lag. 

Hope this helps :) 

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