Peeling Screen Protector Fold 4

[Davenport]

Any tips to prevent this? Just got it less than a year and it's already peeling... php1100 replacement as per samsung pero sa us free ung once screen replacement...

[Davenport]

My wife's flip 3 is peeling as well

[TeamGalaxyDD]

Hey Davenport,

Apologies for this - was your screen protector installed by a Service Center employee or did you apply it yourself? 

[Davenport]

Hi... this was from the factory and it's peeling both for my fold 4 and my wife's flip 3. Both are from samsung factory.

[summeRamirez]

The US market is different. Their benefits are different. I agree it should be streamlined across the globe, since it's a service every flagship phone owner should be able to enjoy.

Either you take it off and have it replaced now, or take it off (to avoid damage to your main screen) and then wait for the free replacement benefit here in the app.

Not sure if this is an actual tip that would help prevent untimely peeling, but I charge my phone unfolded.

[TeamGalaxyRene]

Hello Davenport,

We are sorry to hear that about your Samsung Galaxy Z Fold having issues with the peeling screen protector. 

I highly recommend bringing it immediately to the nearest Samsung authorized service center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

In order to prevent re-occurrence of peeling screen protector, I highly suggest placing it in a cover case. And to learn more, you may click the below link.

https://www.samsung.com/ph/smartphones/galaxy-z-fold4/accessories/ 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Davenport]

Already went to the store. They said fold4 screen protector replacement is php1100. Saw online post that US customers get it for free.

[Members_4kRLTx9]

I just got off the phone to Samsung. They can't guarantee supply and installation of a new screen protector. They suggested I send the phone in and hope one is available (could be up to 6 weeks). They also said that their policy is to factory reset any phones that receive a new protector. Not very helpful considering the phone is still under warranty.