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Original topic:

Reverse Camera in Filming

(Topic created on: 10-16-2021 11:19 PM)
214 Views
Nikkisom
Active Level 4
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Support
Hey there!

Whenever I use the front facing camera in recording, I am not able to change the camera to my back facing camera. My current phone is a Galaxy A52 and my old Galaxy A50 can do that feature. 

Any solutions? 

image
Help


2 Comments
TeamGalaxyRene
Moderator
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Support

Hey there! As for your concern, may we know if there are no other modes turned on while taking a video? Those may have an effect that's why you can't seem to shift cameras while taking videos. Should you need further assistance, don't hesitate to contact our toll-free hotlines below.

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Hope to have helped you! Keep safe.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. 😊

Nikkisom
Active Level 4
Support
I used 9:16 aspect ratio and FHD 60 FPS and that is only it.