ka_giroy
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07-10-2025 12:49 AM in
Support
Hello everyone!
For those who have purchased a Samsung Care+ subscription for their device/s, did your Samsung Care+ information was reflected on your device's About > Samsung Care+ section in the Settings app right after you register your device to Samsung Care+? If delayed, how long before it was reflected on the Settings app?
I just recently purchased a Samsung Care+ for my Galaxy Tab A9+ and registered it as well, however, in the About > Samsung Care+ section in the Settings app it still displays "Not Covered".


For those who have purchased a Samsung Care+ subscription for their device/s, did your Samsung Care+ information was reflected on your device's About > Samsung Care+ section in the Settings app right after you register your device to Samsung Care+? If delayed, how long before it was reflected on the Settings app?
I just recently purchased a Samsung Care+ for my Galaxy Tab A9+ and registered it as well, however, in the About > Samsung Care+ section in the Settings app it still displays "Not Covered".
Here is the proof that my device is already registered with Samsung Care+. I used my Samsung account to register the Samsung Care+ to my device.
Hope anyone could provide me information on how to sync my Samsung Care+ subscription on the Settings app of my tablet. Thank you!
7 REPLIES 7
Benjie_San_Pedr o
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07-10-2025 02:33 AM in
Support
I suggest you chat with samsung expert in samsung online, they can definitely helped you.
ka_giroy
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07-10-2025 03:08 AM in
Support
I had already done that. JM (the chat support) just verified that my Samsung Care+ was successfully registered on my device and provided info where to contact for support and claim. He hadn't provided resolution on my inquiry.
ka_giroy
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07-10-2025 03:15 AM in
Support
here's the resolution part he provided.
Jules_824
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07-10-2025 05:49 AM in
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Took mine 2 days for my S25 Uktra and about 5 days for the A56
ka_giroy
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08-01-2025 01:54 AM in
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sorry took time to reply. That took long.
ka_giroy
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08-01-2025 01:56 AM in
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Update: The Samsung Care+ Subscription has now reflected on the About Tablet section. It took a while before it sync in the tablet information.
Thank you to all who responded!
Thank you to all who responded!
Boyparts
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09-27-2025 09:16 AM in
Support
How many days did it took for it to appear?
My situation is similar to yours.
My situation is similar to yours.