I was playing Spotify for about 15 minutes on speaker and my phone was heating up. The screen was turned off, dolby atmos is turned on, and only wifi was open - no other connectivities was opened. I watch Netflix for hours with loud speakers on the same device but it never heated my phone. I also use Spotify on my other android phones and old galaxy but I never had this kind of issue before.
Butete, you're a good frontline-online doctor. I hope this and many other of your online diagnostics work, so our sickly phones don't need to go to the hospital (service centers) and get operated.
We are sorry to hear about your experience with your Samsung Galaxy S23+ having overheating issues whenever you are playing Spotify, and we apologize for the inconvenience it caused you.
It's a good thing that you were able to identify that your device was having an overheating episode only while playing the Spotify app, and if it happens on my device, I will get worried too.
And it's a good habit to utilize a periodic break in between in order to manage phone usage. As you may be already aware, the start of summer is a few days away, and the environment is one factor affecting battery life.
Continuing to use your device when the weather outside is at 30 degrees may contribute to overheating your device.
Before you try out the recommendations below, be sure to check ifyour device's software and related apps (Spotify) are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Restart your device.
In order to optimize your device's usage time you may do the following:
Step 1.Go to 'Battery and device care' in Settings.
Step 2.Tap 'Optimize now' to check apps with high background battery usage.
