- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-06-2022 10:45 PM (Last edited 08-06-2022 10:51 PM ) in
SupportI don't think it's a hardware issue, cause audio such as Spotify or YouTube are sound loud as it should via Bluetooth or speaker. Issue are keyboard presses, screen unlock, those system sounds, are too soft even at max volume especially via Bluetooth.
Could be an issue with the latest update?
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
08-12-2022 10:58 AM in
SupportHello MaxChang. I am Avinash, from Samsung.
We're sorry for the experience. Can we trouble you to perform the following troubleshooting steps?
1. Soft Reset (Force Restart)
2. Safe mode
3. Software Update
Kindly refer to the link below for further detail in regards to the troubleshooting steps above and perform the above-recommended steps only: https://www.samsung.com/sg/support/basic-troubleshooting-tips-for-galaxy-mobile-devices/
However, if the issue persists, we would like to propose the Smart Tutor. The advantage is, that we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line at 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in detail.
Hope this can help you.
Thank you.