cancel
Showing results for 
Search instead for 
Did you mean: 
Resolved! Solved

Original topic:

The paint around the frame is coming off

(Topic created on: 09-13-2022 08:37 AM)
3226 Views
seanborna
Active Level 2
Options
Support
Dear sir ma'am 

I have just bought my s22 ultra 2 months ago and I have noticed the paint around upper part of the phone near the screen is removing by it self I have not scratch it or drop the phone. Please advise what I have to do.

Best regards 

Sean
0 Likes
Resolved!
15 Comments
seanborna
Active Level 2
Support
Hi i have visited the service center and they are not accepting my phone for repair they are saying this is not included in warranty I'm very disappointed with this I spent lot if money to purchase ji quality phone and when this small matter has come they are telling me it's not covered by warranty
0 Likes
seanborna
Active Level 2
Support
It's been mote than week I'm waiting for samsung service center to solve my issue I tried to talk to them over the phone but I'm not getting any response from them
0 Likes
SamsungRightCare
Community Manager
Options
Support

Hello seanborna,

Contact us immediately on the below  Samsung Customer Service hotline numbers to follow-up the item.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
0 Likes
seanborna
Active Level 2
Support
Do not bother to contact them is such waste of time. I just keep receiving false promises and hopes
0 Likes
JHENRY62189
Beginner Level 2
Support

Did they resolve? I'm having same issue. 

0 Likes
JHENRY62189
Beginner Level 2
Support

I have having same paint peeling problem. Who do I contact?

0 Likes